Search Engine Optimization (SEO) is far more complicated than the typical dentist or other small business owner knows. But how do you find a qualified dental SEO expert?
It is sad to see so many hiring unqualified “SEOs” who could be anything from blog comment spammers to private blog network (PBN) operators.
Read on to find out why you must be very cautious about who you hire — and how to evaluate their abilities.
For best results, they should know your business and what is important to your patients and potential new clients or customers.
Types of SEO Expertise
Beyond the incompetent, there are individual and SEO agencies who have expertise in and knowledge about:
-
- Technical SEO
- Local SEO
- Google My Business (GMB) – now also known as “Business Profile Manager” (BPM) — but most still refer to it as GMB
- Particular niche industries
Every good SEO should have a working knowledge of technical SEO including Core Web Metrics.
And they should also know local SEO unless they specialize only in online sites with no physical location.
Niche SEO Knowledge
But do they know anything about your niche? Whatever niche your small business is in, faster results come from hiring someone who already knows your industry.
The other option is to hire someone willing to learn about your business and niche. But that takes time that will cost you.
For the purposes of this discussion, I’ll use dentistry because there are available case studies with details to support results from particular strategies.
But these concepts apply equally well to any small business niche.
Why a Dental SEO?
While most people have been to the dentist, they aren’t experts in what types of dental services dentists offer.
How can they even know what keyword phrases are relevant to your practice if they know nothing about dentistry?
Specializing in a particular niche leads to years of experience knowing what works — and just as importantly, what does not work.
Why pay for a dental SEO to gain experience at your expense when you can hire one that already knows your business?
Dental Practice SEO Strategy
Dental SEO Justin Morgan, who founded the #1 dental SEO company DentalMarketingGuy.com, shared niche dental case studies and his specific strategy for ranking dentists at the top of page one in the SERPs.
His four step process used to successfully rank dentists even when they launch a new brand and domain is:
1) Assessing Your Competition
Researching phrases your competition is ranking for is a shortcut to discovering what to focus on.
Premium SEO tools are used to compare how your content, traffic, and rankings compare to your competitors.
But knowledge of the industry is critical to using these tools. That is especially true if your SEO is running ads for you.
You never want to be paying for impressions or clicks on keyword phrases that are not relevant!
2) Marketing Analysis
The point of an SEO marketing analysis is to look for opportunities to increase your income using SEO.
What services do you offer? Are they mentioned on your website? Do you have pages or blog posts that rank for those services?
Unless you can bring in new patients, there is no point in spending money on SEO.
The good news, though, is that local SEO and especially Google My Business (GMB) / Business Profile Manager (BPM) are a gold mine for local businesses including dental practices.
3) Setting an SEO Strategy
Two dental offices offering the same services in the same city may need very different dental SEO strategies.
This is because of the way GMB / BPM works, and also how many dental practices are in your immediate area.
For example, if you’re in a small town and few other dentists are located near you, ranking might be fast and easy.
But the larger the city and the more dentist offices you’re competing with, the more time and money it will take to rank.
Gaining visibility is even tougher if your practice is located further from the center of a city than your competitor’s offices.
I once had small business clients whose location was centrally located equidistant from three major cities.
But because of that, they could not appear on any of the maps for those cities where their buyers were located.
That same issue can occur even in cities if you have many competitors closer in than you are.
An excellent dental SEO can often overcome those challenges.
4) Implementation
Unless you have an unlimited budget, it is of utmost importance to prioritize when implementing your strategy.
Focus first on what will increase income in the shortest amount of time. Creating and optimizing your GMB listing is a great place to start.
But that alone will not allow your business to rank if you have much competition.
Also, keep in mind that SEO for each specialty within a niche can vary substantially.
For example, are you a dental specialist such as a prosthodontist or oral surgeon whose patients come from referrals?
If yes, your target audience is other dentists rather than the public.
Are you a pediatric dentist? Your target audience is probably a mom who will be researching. So you don’t need to rank #1 because moms will be calling multiple dentists to choose one!
Always keep your intended audience in mind when deciding on an SEO strategy to adopt.
SEO Requires Continuous Improvement
You will need a long-range plan of continuous improvement. That plan would include:
- Regularly updating your GMB listing with new content and offers
- Creating listings in trusted local directories
- Claiming your social media profiles
- Installing a blog and publishing quality content regularly
Some SEOs offer all of the above services within their agency or by working with freelancers.
Others may refer you to experts they trust for the above services and those mentioned below.
Additional Strategies to Consider
Even if your SEO does not offer all of these, they may advise adding them to your marketing mix:
- Email marketing: Few small businesses build and utilize their mailing lists properly. The easiest person to sell to is an existing patient, client or customer!
- SMS marketing: Fill last-minute cancellations by offering last-minute discounts to existing clients who can fill those spots!
- Upselling: Do your dental hygienists set new appointments? Are you collaborating with them to encourage patients to complete treatment plans?
Always ask for referrals to a trusted provider whenever your SEO suggests a new strategy to add to your marketing plan.
Ready to Interview SEOs Now?
My goal in writing this post is to hopefully keep dentists and other small businesses from bad SEO practices.
Doing dental SEO wrong can severely damage your online presence and tank your income!
Be prepared when you contact an SEO. Many are very secretive, but if you ask direct questions hopefully you can get honest answers.
Write down your questions in advance. Ask them what SEO tools they use and what exactly they will do for you.
If someone says they “do SEO” and that is all the detail you can get out of them, give them a pass and find someone else!