A few years ago, my brother was in Northern Virginia working political campaigns. During that time, there were periods when he and his coworkers had to call as many people as possible in a short amount of time. At one point, my brother led a “get out the vote” campaign during which a staff of 50 made around 80,000 calls over four nights. And they did so while working only a couple hours each night, as well as some extra time in the morning. (He does note that he had a very efficient … [Read more...]
Office Phone Systems: What Functions Do You Need?
Businesses probably have no idea how many customers they use by not handling incoming calls well. Many people will not leave a message or are tired of playing telephone tag or going through what I call voicemail hell. Marco Suarez shares with us what a quality office phone system should include. A good phone system is a crucial element of any smoothly operating office. Without one, you could be losing out on valuable enquiries and customers. Your company will lose its professional image if … [Read more...]
