GrowMap

Map Your Path To Grow Your Business

  • Home
  • About
  • Contact
  • G.A.S.P
  • Press
  • Portfolio
  • GrowMap Services
  • PostsComments
You are here: Home / Archives for customer care

How to Ensure Your Hospitality Business Has a Loyal Customer Base

November 13, 2018 By George Urdea 8 Comments

How to Ensure Your Hospitality Business Has a Loyal Customer Base

Do you understand the importance of cultivating a loyal customer base? Whether you’re a one-man-band café owner or run a global giant, retaining existing customers is much more desirable for your business than having to create new ones. In fact, it costs five times as much to gain a new customer as it does to retain an existing one. Here’s why: in an already saturated consumer market, customers are understandably spoiled for options. They’ll need a lot more convincing to decide on a … [Read more...]

Filed Under: Small Business Advice Tagged With: customer care, customer relationship management, customer retention, customer service

How to Create a Seamless Customer Experience with Acquire

September 30, 2018 By Dana Davis 15 Comments

How to Create a Seamless Customers Experience with Acquire

Organizations are running a marathon competing against each other. The goal is not to get to the finish line on a race track, but to clinch the trophy in the market: customers. You put on your sporting shoes and run like your life depends on it. You get to the customers long before your competitors. Now you have them all to yourself, but you are having a hard time managing them. In the heat of the moment, all you could think of was to acquire customers. It never occurred to you that … [Read more...]

Filed Under: Ecommerce, Small Business Advice Tagged With: acquire, customer care, customer retention, customer service

Why You Need to Treat Job Applicants Like Customers

May 15, 2017 By Jessica Mouser 6 Comments

Why You Need to Treat Job Applicants Like Customers

Like many people, I find the process of looking for a job to be tedious and draining. The last job that I really made an effort in applying to took four hours of my time, eating into my weekend and my workweek. I made it one step beyond the initial application before I was informed that I hadn’t been selected. However, the recruiter thanked me for the time I invested in applying. She also assured me that I was a competitive candidate and encouraged me to apply to future positions at … [Read more...]

Filed Under: Small Business Advice Tagged With: brand building, crm, customer care, hiring, job applicants, jobs

5 Prominent Ways to Deliver the Best Customer Service Experience

November 22, 2016 By Sawaram Suthar 21 Comments

5 Prominent Ways to Deliver the Best Customer Service Experience

“Courteous treatment will make a customer a walking advertisement”: J.C. Penny Corporations around the world spend billions of dollars on advertisements every single year. In the United States alone, companies will spend nearly $200 billion on ads this calendar year, and that figure is set to increase by 10% by 2018. With such staggering numbers, perhaps companies should change their policies and spend more time and resources on customers themselves? Following the logic of J.C. Penny’s … [Read more...]

Filed Under: Small Business Advice Tagged With: customer care, customer relationship management, customer retention, customer service

Why Customer Service Matters and How to Improve It

September 21, 2016 By Jessica Mouser 26 Comments

3 Women-Customer Service

From which company are you more likely to buy? An existing vendor whose products you already enjoy or a retailer that is completely new to you? Most people are more likely to buy from a brand they already know and trust. Research shows that the probability of people buying from an unfamiliar company is 5-20%, while the odds of people buying from a company they trust is 60-70%. What’s more, when they actually make purchases, returning customers on average spend 31% more than new … [Read more...]

Filed Under: Small Business Advice Tagged With: customer care, customer relationship management, customer retention, customer service

  • 1
  • 2
  • Next Page »

Search

UPC CODES don't fall for fakes

Categories

Recent Posts

  • Getting Paid to Write – It’s More Than Just Writing
  • How a Small Business Can Compete with a Major Brand Selling Similar Products [Infographic]
  • Regular Live Online Small Business Events Tues and Wed
  • Small Business Websites: How to Make Yours More Compelling [Infographic + Video]
  • Minimizing Your Vulnerability to Online Security Risks [Infographic]
Don't Miss Your Path to Growth!
Enter your email to receive new
blog posts:

Did MOZ Drop Your Site’s DA?

https://www.youtube.com/watch?v=Iv_cL50MpZA

Popular Posts

Small Business Websites: How to Make Yours More Compelling [Infographic + Video]Small Business Websites: How to Make Yours More Compelling [Infographic + Video]
Minimizing Your Vulnerability to Online Security Risks [Infographic]Minimizing Your Vulnerability to Online Security Risks [Infographic]
Getting Paid to Write – It’s More Than Just WritingGetting Paid to Write – It’s More Than Just Writing
Career Choices: How to Find Work in the Remote Economy [Infographics]Career Choices: How to Find Work in the Remote Economy [Infographics]
5 Best Inventory Control Techniques to Improve Your Bottom Line [Infographic]5 Best Inventory Control Techniques to Improve Your Bottom Line [Infographic]
How a Small Business Can Compete with a Major Brand Selling Similar Products [Infographic]How a Small Business Can Compete with a Major Brand Selling Similar Products [Infographic]
How to Use Local SEO to Boost Your Real ‎Estate BusinessHow to Use Local SEO to Boost Your Real ‎Estate Business
How to Use Martech to Ace Your Influencer Marketing CampaignsHow to Use Martech to Ace Your Influencer Marketing Campaigns
10 Motivational Podcasts for the Modern Salesperson10 Motivational Podcasts for the Modern Salesperson
Regular Live Online Small Business Events Tues and WedRegular Live Online Small Business Events Tues and Wed

Greatest eCommerce Competitive Risks to Small Businesses

https://www.youtube.com/watch?reload=9&v=bmlJmDYaax0

Serpstat: What it Does

https://youtu.be/rjIfKdIWk7M

GrowMap Policies

  • Disclosure Policy
  • Privacy Policy
  • GrowMap Guest Blogging Guidelines

Connect With Growmap

growmap on twitter growmap on g plus growmap on linkedin growmap on pinterest growmap on facebook growmap on stumbleupon growmap on skype

Copyright © 2008-2021 Growmap · Centric Mobile Responsive Theme by StudioPress · Genesis Framework · Site maintaned By MarketingTilt

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

GrowMap
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can adjust all of your cookie settings by navigating the tabs on the left hand side. Read our complete privacy policy.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.