The first person you usually see when you enter a doctor’s office is the medical receptionist. This person will gather your insurance information.
They may also inform the doctor that you have arrived. These tasks are only two of the duties typically handled by a medical receptionist.
Due to an aging population, demand for medical receptionists is expected to grow at an average of 4% per year according to the U.S. Board of Labor Statistics.
Read on to find out how to qualify.
Medical Receptionist College Courses
Most community colleges offer degree programs or medical receptionist courses. Check out the skills that can land you a job.
You can start by taking some classes that relate to the job in high school. English is a subject that you should focus on, and not just the language.
You need to know how to write documents in the office, and you need to know the proper grammar to place in the documents so that they are professional.
Take computer classes, too. Medical receptionists spend much of their time on a computer.
When you are in college, you should take courses that are related to business administration or medical terminology.
You will need to know various abbreviations and how to do shorthand so that you can copy the notes of the doctor into a file that is readable.
Most offices won’t require a degree, but if you have one, then you could earn more money and have more job opportunities available.
Medical Receptionist Online Training
There are many trade schools that offer online training. Why commute to a college if you can get specialized training at home?
Many medical receptionists only have a high school diploma or GED plus a certificate from a medical receptionist course online.
Volunteer in a medical office to get experience. This can make it easier to get a job once your training is complete.
Typical Medical Receptionist Duties
When you use the computer in the office, you will likely need to be proficient in database, spreadsheets, word documents and scheduling appointments.
There are usually programs in the system that have a basic sheet to use, but you will need to know where to enter the correct data.
There are codes and ethics that you will need to follow while in the office. You can’t release information about patients to anyone except for those who the patient list on the privacy form.
You need to have a professional manner when dealing with the doctor and any representatives that come into the office, but you also need to be friendly and have a pleasant demeanor for the patients.
Some of them might have illnesses that they are afraid of, and it will help to see a smiling face when they walk through the door.
Average Annual Pay for Medical Receptionists
According to ZipRecruiter, in the U.S., the average annual pay for a Medical Receptionist is $29,839 a year or about $14.35 per hour. This is as of Apr 14, 2021.
Salaries do vary by location, so check out their charts for more accurate data near you.
Image credit: Photo by Andrea Piacquadio from Pexels; title added in Canva.
Originally published 11/22/14; updated 4/17/21 to add featured image and infographic, improve SEO, edit formatting to be mobile-friendly, and improve content by adding current statistics and sources.
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