Phones have come a long way. Cell phones and smartphones and Skype calls are all great – when they work. But all of these solutions are prone to bad connections and dropped calls. There are also health risks involved in using cellular and cordless phones. Use them when traveling, but in your office – including your home office – you really need a wired landline.
Why You Need a Wired Business Phone
It never fails. You finally get that new client on the phone you’ve been playing telephone and email tag with only to have the call get dropped. You try to call back – but they don’t answer or your connection isn’t working. Opportunity lost.
As your business grows it is important that you have the proper resources in place to help the continued expansion and sustainability of your needs. With the telephone still being one of the main forms of communication between businesses and clients, it is critical that you have a strong phone system in place.
Many businesses have discovered the convenience of business phone solutions. Below are five key benefits of utilizing such services:
1. Unique Features
Along with performing the traditional duties of a phone line, a phone solution also offers unique features such as:
- Increase security through two-way calling to screen visitors before unlocking the door
- Voice to e-mail transcription
- Data tracking on calls
- Enhanced conferencing features
These and other unique features, such as picking your own hold music, allow you to customize yours and your customers’ experiences.
2. Easy Install
There are different types of business phone solutions for you to choose from. Some require particular equipment and utilize specific processes to complete tasks. Depending upon which option you choose, the system may require use of a VoIP phone, adapter, computer or software.
There are different installation requirements; however, they are usually quite simple. Most of the work is completed online or through the devices, so there is little labor for you to do. It is a pretty simple process as well, so you do not have to worry about expensive installation costs.
3. Flexibility
Unlike with a landline, you can easily take your phone solution with you on the go with the proper adapter. Even if your service is stationary, many solutions offer direct call transfer to your cell phone. You will have greater flexibility and are not limited to your office to complete business calls. In today’s business world, this added flexibility can prove to be very beneficial and sometimes essential.
4. Increased Productivity
VoIP, one of the main business phone solutions, utilizes the internet to make calls. This solution is a multi-tasking application. allowing its users to perform multi-tasking functions. For example, while employees are speaking with clients they can be simultaneously pulling and e-mailing files.
Features such as data collection allow businesses to evaluate phone use to develop effective ways to enhance communication processes. Such features help to increase productivity, as well as customer relations.
5. Low Cost
Business telecom solutions help to increase the efficiency of business practices. Business phone solutions enhance phone service usage within the company by combining the use of different communication avenues. This helps to reduce or eliminate the need for extra avenues, allowing companies to cut back on costs. For instance, VoIP uses the internet to make and receive calls, eliminating the need for a land line.
Along with the aforementioned benefits there are other advantages of business phone solutions. All in all, such systems help to enhance companies’ communication styles and abilities. This can lead to various advancements within the companies and enhanced practices that benefit both the business and customers. To learn more about how such services can aid your company, contact your local provider.
Dana Davis
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I can imagine that having a phone system will be able to enhance a business’s customer service. Getting a professional to help with a phone system could be really helpful. I liked what you said about how depending on what solution you get, the requirements for installation change.
Does anyone know about a solid scientific research on the advantages of business communication via phones vs instant messaging? There is a suspicion that a company communicating only by phones is much more productive
Wired phones are the future 🙂 Thank you for the for and against article. There will always be a place for wired phones. Well!
in business anyway. More people will have Hosted Phone Systems and use VoIP.
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Thank you for Sharing This Information with us…..I think for local businesses a wired connection is required, but you are looking for international business then I suggest that a VoIP Call Solution would be much more beneficial than a wired phone.
If you want to know more about VoIP Call Solutions visit: https://www.asteriskservice.com/
Hi, this point of views is really important and interesting one. Phone for business is absolutely crucial especially to the entrepreneurs so that it can easily reach and get in touch with clients. Thank you, Dana!
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Hi Lisa,
Yes, not having reliable phone service can be a challenge. Because I use the phone so infrequently, I rely on a Skype phone number. I cannot really recommend that as the best way to go. Most people have to have a land line for business and also mobile phones if they commute, visit clients or travel.
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Hey!
Its really a nice and informational post and I must say that
I must say that telephone-system is one of the most important purchases in every business
And there are a myriad of reasons that companies evaluate new telephone system technology, and different companies will view each one of those reasons with varying degrees of importance.
Even if you are a small organization that only operates locally, you will realise that investing in a business telephone system has a number of advantages.
Thanks a lot for sharing such a great information .
Keep doing good work.
Blessings to you.:)
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You make an interesting point when mentioning the elimination of a landline. You’ve given company owners a lot to think about concerning savings and efficiency with the rationale you provided.
Totally agree with you Gail Gardner
Thier has been a massive increase in Cancer and I believe it’s from technology, Radio & Microwaves been transmitted through our bodies 24 hours a day, Every day.
I believe that wired phones will become more popular as people realize the health risks (tumors and cancer) from using wireless technology.
Hi Gary,
Yes, people who want to minimize their exposure have a huge challenge on their hands. Even if they move to the country, cell phone towers reach almost everywhere now.
There are still some places that you might be able to get away from signals if you move where there are mountains to prevent line-of-sight. More people will try to block the waves from entering their homes or be sleeping in Faraday cages.
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Having a wired business phone really can be a lifesaver when the internet goes down, which always seems to happen. Knowing you have a backup hard wired connection gives you and your business piece of mind that is invaluable. Thanks for sharing!
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Data tracking on calls and e-mail transcription sound like quality features that could help benefit a business owner when trying to identify what worked most in sales calls and what helped contribute to the most customer satisfaction possible. It’s not always easy to identify what an employee does that works, so these options might prove useful as well.
I didn’t know that some business phone systems could provide other services, like screening visitors before opening the door. For companies looking for flexibility and security, having extra features like that would be fantastic. I’ll have to talk to my husband about considering a phone system for his company to help with security. Thanks for the information!
Hey Dana.
Hope you are well and happy. 🙂
Awesome post yet. I was really unaware about to taking wired phone in new generation days. I was confused about people’s mentality to use wired phone in their office. But you have shared a great information on it. I have learned many things reading this article.
Reading this amazing features and benefits, I must suggest to use the wired phone for growing our business. You are great to think about it. Thanks for sharing such amazing knowledge. I couldn’t hold myself to tweet this on twitter to my followers.
Have a great week 🙂
– Ravi.
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First of all, being bored at work does pay well if you have a Smartphone and you browse through blogs.
Amazing information with facts thoughtfully incorporated within. Definitely going to come back for more! 🙂
Reading about wired phones in businesses has me thinking about the project that several of my coworkers and I are going to be doing. We have a company that is wanting us to do a telephone & data installation for their call center. For me, it’s somewhat new because I’ve done the installation for just a small business that wasn’t a call center.
Your defently always better using a wired phone as often as possible because i do belive that once they prove a link between wirless devices and the increase of cancer and tumers, people will start reverting back to Hard wired phones.
Some people are already reducing or eliminating their use of wi-fi and cell phones, but they can’t easily escape the reach of towers. Powerful people do not want to allow communities to stop even more towers going up.
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Thanks for your article and reasons as to why your company still needs a wired line and business phone system. You make a great point about how many of these business phone systems can utilize VoIP options. This can definitely help with multitasking and pulling customer information. I’ll keep this in mind when I decide to start my own business in the future.
These all sounds like fantastic reasons to have a wired business line. Anything that can increase work productivity is worth a shot if you ask me. Thanks for sharing.
Phone systems like this are definitely important for most any business. You really want to make sure that you have a reliable way for your customers to contact you. This is also something that can be easy to set up and can help you get the results you are looking for. A system like this is definitely something that every business should take the time to invest in.
These are some good points about business phones. I think that a smartphone (or some sort of mobile phone) is still a necessity in this day and age, but having a landline for a business is equally important. Your point about the cost being so low is a great reason for companies to keep their landlines. Anything that reduces overhead is a good thing!
Wired telephones sure have become common for me to see from my previous jobs. In fact, I actually work with a company that installs commercial phone system. Mainly installing them at call center sites that still benefit from this.
Great article, you make a lot of really good points. Yes, smartphones are important for businesses, but a wired phone is still as important! I agree with you, wired phones are great for conference calls, they are much better than smartphones. The main reasons I have a wired phone in my office are conference calls and low cost!
I need to install a business phone system in my basement. My friends and I are starting our own business out of my home. We have a half dozen offices that need to be connected for inbound, outbound and conferencing purposes. What is the best phone system for a small business?
I really love the idea of getting a wireless phone system for my business. As you suggest, this is a great feature because you are able to take your phone with you when you’re on the go. This will make you more accessible and easier to reach. Additionally, it will make it so that you’re involved in everything that goes on in your business, too. Thank you for sharing!
Indeed phone is really important to get every issues from the customers solved instantly and it could bring more clients.
Thanks
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VoIP phone are great, but they can suffer from the same connectivity issues like mobile phones and skype. Thanks for posting!
Hi Edward,
Thanks for that insight.
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telephone cable is rarely used nowadays most people . but the businessman still use it as their working hours in the office . it is still more efficient to use the telephone wires , more cost effective as well . myself also now have been rarely used because there is already a mobile phone
it,s my first visit to your site.. two way calling feature is best part of the wired phone. its really helpful especially for business persons who are invest in stock market etc and all the time busy at the wired phone. Thank you very much for sharing such a great content.
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Nice Blog Thanks for the Blog Its a real topics.It’s very useful every business man so thanks for share this awesome post.
I have heard a lot about this website while writing for other blog but today I understand the real meaning of it.I believe that wired phones will become more popular as people realize the health risks (tumors and cancer) from using wireless technology. There are not reliable connections everywhere although more towers are springing up all over.
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We still use this kinds of phones
They are so easy to use.
Thanks for this article (y)
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Its a real topics.It’s very useful every business man so thanks for share this awesome post.
I have heard a lot about this website while writing for other blog but today I understand the real meaning of it.
As a certified accountant business, talking with customers by phone is very important for us. It’s important to have a reliable connection. Thank you for the information; I agree with this article.
Well to be honest i think it’s the end of wired phone era, because nowadays everyone uses a smart phone. There are so many flexible small size smart phones today with lot of features. So it’s good by the way to use wired phone only for business purpose.
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Hi Honey,
Actually, everyone does NOT use a smartphone – yet. Although they are growing in acceptance, about half of users don’t have one yet.
I believe that wired phones will become more popular as people realize the health risks (tumors and cancer) from using wireless technology. There are not reliable connections everywhere although more towers are springing up all over.
The primary reason businesses should keep their wired phones, though, is so their important business calls are not dropped in the middle of negotations. I use a Skype phone number and that is a regular issue – even though it is on a wired connection.
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Hi, This is my first visit to your blog.. Before landing on this post, I did not think that today wired phones were needed, but by reading your article, I realize that wired for is essential for business. Thank you…
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Welcome Vikash,
Business phones provide features smartphones don’t including more secure communications and reliability. In the future I believe more people will limit the time they spend on cell phones to reduce the health risks.
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Phone is very important for us 😀
It’s good article. I can it from this article. Thank you ao much for information 🙂
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