I asked Brian Jarvis to share communications tips for a situation I have no doubt arises at the worst possible time: losing your phone or contacts. Great ideas in this post that everyone who has a cell phone can use:
While traveling on business recently, my iPhone suddenly went blank. Pressing the touch screen produced only blurry lines. Facing a full schedule of meetings the next day, I had no laptop, no car, and no Apple Store within 100 miles. Epic fail, anyone?
Let’s face it. Sooner or later your smartphone may go kaput. You might drop it one too many times, or leave it on the floor of a cab. Or it could be snatched out of your hands, as happened to my former roommate while on a bus. Cell phone theft is on the rise; so is nomophobia.
The only thing worse than losing your smartphone is being unprepared. Consider the following four steps to save yourself a coronary if it does happen:
1) BUY A BACKUP PHONE
I used an old Nokia flip-screen to survive four months in Europe last year, where exorbitant data roaming charges kept my iPhone at bay. Cheapo cells are indeed cheap: Samsung’s Entro costs $11.99, for example, and Virgin Mobile offers 400 minutes/15¢ texts at $20 per month with no contract.
When traveling, keep your backup in a separate compartment of your suitcase, and if needed you can activate it from a landline or a retail outlet. You might not have email or apps, but you can at least make calls and send texts.
Even if your service provider is willing to overnight you a new phone, that’s still a full day of going without. Plus you may have to visit a specialty store to set it up and retrieve your data. If you’re like me, 24 phone-less hours can feel like a lifetime.
2) KEEP YOUR CONTACTS CLOSE
I can count on one hand the phone numbers I have memorized. Thanks to cloud storage, it’s easier than ever to access data remotely. But that won’t help in the short term if you don’t have another device handy, not to mention a Wi-Fi’d coffee shop.
You need a hard copy of your most important contacts on paper
Or get a paper personal phone and address book and keep it updated!
Yes you can still buy paper address books.
Or try this old-school tactic: Type a list of all your important contacts and print out their numbers on a single page. It may sound like a lot of work, but I finished in 20 minutes. Keep it with your backup cell. Now there’s no excuse to go incommunicado.
3. STAY ON (TEXT) MESSAGE
In 2012, chances are that you text-message far more than you talk to live voices. When my iPhone died, the worst part was the inability to send those last-minute texts we take for granted (“Stuck in traffic”, “Be there in 10″, “You awake?”, etc.).
I borrowed a friend’s laptop and took to the social networks to announce my no-phone blues, only to find that most of my contacts don’t checks tweets and FB messages every five minutes. Texts, however, are guaranteed. So if you have another device equipped for messaging, such as an iPad with iOS 5, get it set up before your trip.
There are Web sites and services that let you send text messages from a PC.
Sign up for one now – and test to make sure it works by confirming you can
send to our most important contacts and they receive what you sent.
4) DON’T GAMBLE ON INSURANCE
Reviews on cell phone insurance are mixed. Premiums often cost less than a monthly latte, but replacement phones may require deductibles or come refurbished. Regardless of what’s in the fine print, knowing that you’re fully backed up will relieve the pressure of making spot decisions—such as whether to spend an hour dealing with your service provider in the middle of a hectic workday, or whether to keep praying that a kindhearted soul returns the Droid you left in a bathroom stall (maybe try texting your lost phone from your backup?).
Once the stress wears off, you’ll be in a better place to decide
if it’s worth it to cough up $400 for a brand newbie with 64GB,
or get by with a cheaper model until your contract expires.
It goes without saying that you should sync your data before traveling. But there’s a difference between general backup and immediate backup, and we live in an immediate world. So back yourself up—immediately.
Today’s GrowMap guest writer Brian Jarvis is a communications consultant in San Francisco. Find out what a communications consultant has to offer by clicking Brian’s name. You can follow him on Twitter @BCJstudios
FIND YOUR PHONE
- LifeHacker: Five Best Phone Recovery Tools
- PCMag: How to Find a Lost Cell Phone
- LifeHacker: Find your cell phone with Google Maps’ click-to-call
- HackCollege: How to Survive Losing Your Phone









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I think no one can afford to lose his/her cell phone as the phone did not cost that much as much you data and the contacts in it counts, Now a days many people are using smart phones which are mostly use for keep update and having good visions of web sites or blogs. So they must have there backup with every thing almost.
Thank you for sharing your information.
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Well, I can’t even imagine losing my Smartphone as it contains most of my business information details. I am glad you provided such precautionary tips. Thanks for sharing.
well, I will prefer my Android phone or Iphone to every one !
I would suggest you that rather then going for these kinds of mobiles, you can go for Iphone 4s. It has better facilities then every other things !
Thank you
Using Smartphone is really heartbreaking, I have the experience. I actually want some thorough application for the phone, to put some detail track on the phone. Yes, Smartphones do provide such apps but its not a hit yet for some reasons. Good post, thanks for sharing.
People are so busy and absent minded these days. They can easily lose their mobile phone somewhere and not even remember. This is the reason I store a back up of my contact list on my gmail account. We can store all the contacts from our smartphone on the gmail account by configuring the email id on the phone.
Losing a smart phone is a huge problem for people who have sensitive information saved into their phones. Put a passcode on your phone. It won’t stop everybody, but it might slow some people down.
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December 12, 2012 at 6:24 am
Thanks for this post I need to do all of this immediately, if I lost my phone I would have nothing , I never back it up. Again thanks for reminding me to do this.
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December 12, 2012 at 5:16 am
This is smart thinking, as we move more and more of our lives onto our phones, they will continue to grow in importance for us. In the past losing a phone was an annoyance, but today it could mean identity theft or worse! Taking the right precautions to backup and protect your phone is a wise investment indeed.
Nice tips! I am using Norton Anti Theft my smart phone to get back if it is stolen or lost. Why don’t you add some best softwares to backup the mobile and also to recover the stolen mobile.
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Thanks God I have never lost any of my phones and they have never been stolen, but I understand that today everything is possible and all the things you advise should be certainly taken into consideration.Thanks!
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Excellent post. You really dialed that in. It’s the simple principles that worked for people that have already been where we are heading and desire to be that we should pay close attention to.Thanks for keeping it real and I always look forward to your next post!
Losing your Smartphone is a nightmare!! I am so much dependent upon my phone, that even the thought of it getting stolen, given me goosebumps. I always have a backup, for all important data and contact from my smart phones. This is indeed necessary. Thanks for sharing the good pieces of advices.
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December 11, 2012 at 7:05 am
We get so used to the convenience of our smart phones, but it wasn’t that long ago that we needed hard copies of our contacts and paper maps to get us places.
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Unfortunately I had a bad experience with my mobile phone, as someone stole it in a bus. Back then I didn’t take all these precautions, but now I’m aware of the benefits they bring.
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I had lost my phone on bus too.. I can buy a new phone, but i just hope they who stole my phone not use any phone number of my friend to send or tried cheating on of them…
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December 10, 2012 at 9:03 pm
Hi, when I was reading this mail I could remember the first time when I lost my smartphone and I really left helpless as it seemed I do not have contacts of others at all. They were not recorded neither at any place nor in my diary or in a list as you mentioned. These tips are seriously very helpful and if you have experienced this situation than you can surely relate that the tips are really much needed.
Good tips!It`s a good idea to type the list of all contact and take a print out of that list because it will be handy anytime and you can easily refer it even if you loose your phone or it is dead.
I create backups of my data every week and my files are password protected.
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December 9, 2012 at 8:38 pm
Losing a cell phone, either because of theft or damaged will give more problems to the owner. Especially when you are in desperate need of a communication with someone who is important to you. I have experienced it before.
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very well explained, i say the “4) DON’T GAMBLE ON INSURANCE” is most important to avoid the missing your smartphones

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You missed an important point…
Add a pin to your keypad so if stolen they can’t call out and spend a fortune at your expense.
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December 10, 2012 at 11:01 am
Hi Colin,
That reminds me that many may not be aware people can buy things using your phone. Although it is a pain, keeping your phone locked any time you aren’t using it can keep someone from installing spyware on it or buying something any time you put it down anywhere.
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I always keep an extra mobile phone with me. It has all my important contacts stored in it as well. This makes it easier for me to deal with important meetings and scheduled outdoor getaways because I have a habit of forgetting my phone in the house itself when in hurry. The extra phone is always in my bag and is a lifesaver.
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