How much to charge for anything is one of the greatest challenges many businesses, bloggers and consultants face.
Many think there is a “correct” price and do not realize that few things in life are more relative than money.
What really matters is VALUE – not price.
This is true whether you are buying or selling. If you are wondering how to price your products or services, read on – these examples are HIGHLY RELEVANT to what you need to know.
Why Value is More Important Than Price:
The true cost is cost over time – not immediate outlay. To make this clear, here are some specific examples:
SHOES: You can pay a little or a lot for shoes, but the TRUE COST is how long they last divided by what you paid. If you own hundreds of pairs this may not be obvious, so let’s use my boots for our example:
- If I buy cheap boots they cost about $30 and last three months. The cheap boots cost $120 per year to wear.
- If I buy high quality Tony Lama boots they last at least a year, then I can have them resoled and reheeled and wear them another year. These boots cost about $150 so they cost $150 the first year, but only $40 (the cost of refurbishing them) the second year, for a total cost of $190 or $90 per year. So $150 boots cost less than $30 boots over time – and they’re much better for your feet, too!
APPLIANCES:
Our throw-away economy is not only creating overflowing landfills – it is costing us money, too.
- You can buy a window air conditioner for $100 and up, but they only last one season. Or you can save up and buy quality, have it serviced once a year, and use it for years.
- Did you know you can still sometimes find working chest freezers and stoves built in the 1950s? How long did the last refrigerator, stove, washing machine or dryer you bought last? If you want to save money on energy costs and appliances, find a good repair shop that sells refurbished appliances – and have them pick you out a high quality machine. You’ll only pay a small amount more for the best appliance when buying used, but it will last a lot longer. Oh – and be aware that “energy star ratings” are often NOT accurate.
LAWN MOWERS:
You can buy disposable lawn mowers at Wal-Mart, Lowes or Home Depot or you can buy a high quality Snapper lawn mower and with a little maintenance it will run year after year. If you are in the market for a lawn mower I encourage you to read more about how very different Snapper is from cheap brands in The Man Who Said No to Wal-Mart.
COOKING UTENSILS:
I suspect one of the reasons many people don’t enjoy cooking is that they’ve never had decent pots, pans and especially utensils. Many stores sell cheap junk utensils that are little more than toys. They are often too small to be effective, rust almost immediately, or made from cheap components. Invest in quality and good utensils can last almost a lifetime. See Greening Your Kitchen Cooking Utensils for photos of quality utensils and what materials to choose. You can even buy ergonomic kitchen utensils for those with limited dexterity or arthritis.
These are just a few examples of why value is more important than price. When you are marketing what you do, make or sell, emphasize VALUE and QUALITY. As the old saying goes, buyers are not going to remember what they paid when they’re still getting use from what you sold them months, years and possibly even decades later.
I encourage you to read Values, Value and Valuation – the Money is All Relative. The pendulum has swung as far toward cheap as it can get. It MUST swing back because focusing on cheap is simply not sustainable. The first thing many ecommerce store owners think to do when sales drop is lower prices.
BAD IDEA! If traffic and sales are down and
QUANTITY OF SALES are down,
lowering prices = less profit per sale
right when you have fewer sales!!!
Whether you are selling products or services, NEVER, EVER, COMPETE ON PRICE! Emphasize value. Illustrate as visually and entertainingly as possible what you have to offer. Focus on clients and customers willing to pay a reasonable price for quality and willingly sacrifice any who only focus on price – and here is why:
Customers who focus on cheap will be unhappy
even if you PAY THEM to take it.
They will suck up more of your time and cause you more grief and stress than they’re worth. Let them be someone else’s headache!









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I read that Snapper story the other day, I think they have really succeeded in differentiated themselves from other mowers. I think people were starting to view the Snapper brand as being cheap. Sitting next to a no-name import mower in a Wal-Mart, I can understand why. Since returning to the dealer channels, like local dealers and guys like Mowers Direct, they have really put an emphasis on their quality, and they seem to be doing pretty well.
If you are providing value, you can charge as much as 10 times your competitor, and still be reasonable, because, in the end, the client knows he is getting his money’s worth
Still in current days, many people emphasize more on price than value and i have seen that. They don’t think about the quality (value) of thing that they willing to buy. Today at many places i have been seeing the board of “Fixed Rate” and this leaves fair price so far. Anyway Thanks for educating me about the value is more important than price.
Twitter: allaboutmexican
March 19, 2012 at 4:10 am
VALUE – not price is a good mantra in this time of recession…nothing if free nowadays but fair value is always welcome
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March 19, 2012 at 4:06 am
in these hard times..with the high price of gasoline and goods we have to be smart with our spending
Surely it depends on your personal financial worth? So for example what I consider my time to be worth will be less than a CEO or CFO would consider, therefore leading them to be willing to spend more in order to save time.
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Twitter: sixworks
September 29, 2011 at 9:48 am
I completely agree, though many people struggle with price vs value. As a business, we focus on value not price. Occasionally people mention a competitor is cheaper than us but the question is are they offering the same level of service and infact, are they better value?
We’ve kept to giving high quality service not cheap pricing, and I think that it’s this that has been part of our success to date.
This is probably a question with no right answer. There are just too many things to factor in, and i for one don’t have the energy to do it. I usually throw in some prices i consider right, and it’s great if i get the job, but i don’t cry over it if i don’t. I assume the responsibility.
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Some people give more importance to price then to the value of the things which they are purchasing but it is necessary to see that whatever price you are paying will it give u the good returns or not?? You have written a fantastic article it was really a pleasure to go through it thanks for the post.
Twitter: pc_prima
June 13, 2011 at 1:17 pm
I love the examples that you use to demonstrate why value is more important than price. Your shoe example, in particular, really struck a chord with me. About three and a half years ago, I bought a pair of beautiful boots for about €200, so probably around that time nearly $300. I was so embarrassed to tell anyone how much I had spent on them, as I figured they would think I was insane. But now, going on almost four years later, they’re still in really great condition. I’ve had one of the zippers replaced, but other than that, there have been no major repairs. Just goes to show you that, if you’re willing to make a larger original investment, you’ll, more likely than not, see a bigger pay-off long-term.
Twitter: GrowMap
June 13, 2011 at 1:33 pm
Hi Petra,
We have all been conditioned to believe we are “supposed” to do certain things especially when it comes to shopping – and ironically it is not always the same “something”.
I knew someone in college who would actually wait until something was NOT on sale to buy it because she would never lower herself to be someone who EVER bought ANYTHING on sale!
Many of us have been conditioned to buy cheap. Thank you for sharing that buying quality does work for many people. Because the quality of so many products and most clothing has declined terribly since I was young we would all do well to buy a few quality pieces instead of JUNK or even shop at resale shops for high quality at low prices.
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Twitter: JymTarrant
June 12, 2011 at 9:34 pm
This is such a critical issue for any new business Gail, and one I’ve been contemplating a lot recently as I prepare to role out my own services list.
The words that sum it up for me (in relation to the kind of services i will offer) are the ones you added in response to an earlier comment – “you should charge what someone is worth TO THE PERSON BUYING THAT SERVICE”
The challenge of course is to find a good way to apply that scaling to whatever you do. Valuing yourself is important and all too often a challenge.
Still contemplating how best to price my services…
Thanks, much food for thought (again)
Jym
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Twitter: GrowMap
June 13, 2011 at 1:45 pm
Hi Jym,
It is great to have you here commenting. When you decide to add your services list let me know by commenting here or tweeting @GrowMap and I’ll add you to this post. (I don’t stay on top of DMs but search for standard tweets regularly.)
I collaborate with a lot of others and may have some insights into the value of particular services. I am always happy to bounce ideas around and make suggestions.
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Twitter: JymTarrant
June 13, 2011 at 6:09 pm
Thanks Gail, Happy to be here and I appreciate the offer.
I’ll let you know when it’s up.
Exactly. Unfortunately I am more or less forced to pay the bare minimum, of course for products that will not last long. It’s hard to tell whether you’ll get more out of spending tons more for a higher quality product, but that is what I would do if I had the money. It also doesn’t help though that the quality of products has greatly decreased over the years.
Nice posting, often we suffer this type of situation where the client has no interest in our service and wastes our valuable time.
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I often have this problem. Client asks me how much i charge. Placed in that situation i can’t but wonder how much he believes my services cost. Then i try to figure out how much money he has. Then i think of how many hours i would need to work.
Then i open a wine bottle, take a sip and give him a random middle price. I really have to get used to starting with the wine from now on, it would make my life easier.
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Twitter: social2b
June 8, 2011 at 12:06 pm
ha-ha! using wine for making great decisions
you’re funny))
this is really such a hard thing to decide… what if i charge a very high price and lose the client? or what if i charge too low and just waste my time?.. for making a decision i usually ask my clients about what they know about the subject, and if they don’t know anything at all i usually charge them well
great informative post who gives value to quantity. i am 200% agree with you that the quality is the main key rather than quantity .
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Excellent Post. Also some nice examples from different fields.
I struggled with pricing as a consultant. When contracted with larger companies, it was a much easier time for me when I would fax them the invoice. With smaller mom-pop shops, there was a lot more pushback and calls for justification. I’ve never dealt with hardgoods, but in my opinion, they would be easier to justify.
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