Online Appointment Scheduling for Service Providers ~ Benefits of Using TimePicks

Time Picks Online Appointment Scheduling Solution Online appointment scheduling is a time-saving convenience for small businesses and their clients alike – because it allows people to set their own appointments any time day or night 365 days of the year.

They don’t have to wait on hold or deal with voicemail or remember to call during your business hours which are often their work hours – and you don’t have to stop in the middle of waiting on your current customer to answer the phone.

TimePicks is super easy for your customers
to use and a breeze to set up for your business.

More importantly it sends reminders to your clients so they are less likely
to miss appointments – saving YOU time and increasing your income!

TimePicks Online Appointment Scheduling Book Online Button

Adding the attractive TimePick Book Online Button (shown to the right) to your site by simply copying and pasting a single line of code, enables visitors to your Web site to instantly book an appointment immediately – any time.

Setting Up Online Appointment Scheduling

All I had to do was fill in the simple form pictured below, and as soon as I clicked Create Free Account I was taken automatically to the login page – and my username and chosen password were even pre-filled for me.

Click the image to see the actual page:

Easy TimePicks Online Appointment Scheduling Setup

Click Image to see the actual LIVE signup screen - just to look or to sign up now

When I log in, I’m shown my dashboard which you can see in the image below. Everything I needed to do was pretty obvious, although I will share a few tips to make it even easier for you.


ENTERING YOUR SERVICES

  • Click on the settings tab.
Online Appointment Scheduling Book Online Solution

Online Appointment Scheduling Book Online Dashboard

Notice the Copy this code just to the right of the Book Online button. Grab that code and paste it onto pages on your site when you’re done setting up to instantly enable live online scheduling for your clients. If you don’t handle that yourself, you can go ahead and send it to your tech person now.

The TimePick settings menu is simple and easy to use. Click the links shown in the image below to add the services you offer:

Online Appointment Scheduling Settings Menu

Online Appointment Scheduling Settings Menu


Set Up Services

Click the Set up services you provide link on the Settings Menu

Online Appointment Scheduling Services Setup

Online Appointment Scheduling Services Setup

  1. Enter a name for a service you offer.
  2. If you click Create New Service Category that name becomes a category you can put related services under.
  3. If you click Add New Service, you will see the screen below where you describe that service and select which category it belongs in.

IMPORTANT: You can easily edit all these fields
any time so don’t worry about making a mistake!
You can easily change what you enter later.

HELPFUL TIP: When entering amounts you may use the decimal point to add cents or use whole numbers. This field ONLY accepts numbers so do NOT use the dollar sign.

The screen capture below is what your created service will look like:

Online Appointment Scheduling Services Setup

Online Appointment Scheduling Services Setup


Set Up New Services

When you click the link to set up Services you provide you see the screen below and you just fill in the blanks.

How to Add a New Service To TimePicks Online Appointment Scheduling

How to Add a New Service To TimePicks Online Appointment Scheduling


What Your Clients See When They Go to Your Appointment Page

Once you have your services set up in TimePicks, all your customers have to do to book their appointment is to click on your Book Online button or go the link y0u provide them on any Web page or in an email.

The link looks like this:  yourname.timepicks.com – mine is http://growmap.timepicks.com/ You can click that link to see what an actual appointment page looks like or see the screen capture of my page below:

What Clients See When They Book Appointments at Your TimePicks

What Clients See When They Book Appointments at Your TimePicks

I actually put TWO services into TimePick but only ONE shows in the screen capture above. This is because I put them each in their own category so one is on the Small Business Mentoring tab (selectable under Select From Category) and the other is on the Small Businesses Service category.

IMPORTANT RECOMMENDATION
Unless you have a LOT of services that need to be organized by category,
put all your service offerings in the same category

so that your client will see ALL of your services on the main page
because if you use separate categories, some customers
may not notice the categories or think to click on them!


ENTERING SERVICE PROVIDERS

Use the setup the staff Members who can perform the services link to create a calendar for each service provider in your business. Then use the setup staff Member Availabilities to add the hours and days they’re available and block out any meals or other breaks.

There are advanced options that let you decide how you want your appointments to be spaced, whether you want a buffer between appointments, and you can even specify that only existing customers can book appointments if you wish.


Dealing with Cancellations

Every service business has customers who have to cancel or reschedule. TimePicks makes this so much easier for you:

  1. It automatically emails reminder notices so your clients won’t forget about their appointments.
  2. Click Configure Lead Times, Cancellation Notice and Policy – default text and hours are provided for you. You can edit all these values if you know what you want – and if you didn’t you have a place to start and can tweak what works as you use the system!

Client Contact Lists

Your TimePicks account provides you with a list of your clients, their email addresses and telephone numbers searchable by last names.

TimePicks Online Appointment Scheduling Software
is the perfect fit for any industry:
Job Interview Scheduling, Life and Career Coaches, Virtual Assistants,
Massage Therapists, Chiropractors, Acupuncturists, Medical Offices,
Physiotherapists, Hair Salons and Hairstylists, Dog Groomers,
Holistic Medicine Practitioners, Tutors, Fishing Charters,
Tax Services, Fitness Trainers, Golf Lessons, Health Spas,
Photographers, First Aid Classes & many more.

If your business is too small to have a full-time receptionist – or even if it does – there are advantages to letting your customers schedule their own appointments. Many people now prefer doing it themselves online.

Time Picks is a viable appointment scheduling solution for small businesses that sends email reminders to reduce missed appointments and lets your clients set their own appointments around the clock 24x7x365.

You can try it out to see how you like it without investing much time or ANY money – so if you think it could benefit your business go ahead and do it now while you’re thinking about it or at least make a note to check it out because you may not remember later.

Get setup in less then a minute and try it out for FREE.
no credit card required. Cancel any time.

The free version is enough for you to verify you like the system. A single practitioner would pay $19.95 per month. Up to 10 people is $39.95 and 20 staff is $79.95. All the paid versions allow for an unlimited number of client records.

What Does Online Appointing Scheduling Cost?Some will ask why they shouldn’t just use a free calendar tool for this. The answer is that having a system that reminds your clients to keep their appointments will increase your income far more than the cost of having the tool.

For more information visit the TimePicks site or follow them on Twitter @TimePicks and friend Timepicks on Facebook.


Online Appointment Scheduling Benefits

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Gail Gardner

Small Business Marketing Strategist at GrowMap
Creator and owner of GrowMap.com, Gail is primarily known for mentoring small businesses and encouraging bloggers to join collaborations to share skills and support small business.

Comments

  1. Will Smith says:

    This is such a great idea. It saves your lot’s of time. This will save lot’s of time. Thanks for such a informative post. Keep posting this type of informative and interesting posts. Love to read your articles.

  2. Time is becoming a major issue among people and due to this people are opting for things available online seating at home. Online appointment scheduling is example of same.
    Custom Software Development would love you to read ..Knowing different segment of website design helps you to better track progressMy Profile

  3. Pretty cool tool that saves a lot of time and makes it useful in some other way.It is very useful for groups large and small businesses to save valuable time to work on another.

  4. This is a great tool for providing high quality customer service. I would love to try this for my business and use it with ease.

  5. I’m not saying it can substitute a real receptionist but I think TimePicks can actually save you time and labor for online transactions. Imagine Timepicks doing work that is equivalent to 5 receptionists. Amazing!

  6. This is such a useful tool! Its very easy to set up and I can definitely see its saving me and my clients alot of time. Great tutorial as well. Thanks a bunch!

  7. I have tried in the past to use google calander for this function, but it just isn’t working. This looks great, I am in need of something like this to increase productivity and even ease of use for my clients.
    Gilbert Homes would love you to read ..Finally: Banks Agree To Slash Mortgage BalancesMy Profile

  8. private server says:

    This sounds like a great program I will have to look into it more.
    private server would love you to read ..Microsoft Virtual Server SpecificsMy Profile

  9. great information about online service appointment and it will works so efficiently cause every one have some issues and now it can solve at the spot by appointment scheduler …

  10. Robin Jennings says:

    What a great time saving technique.
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  11. Correct usage of this time saver could be huge. And, like many things that I see online, I wonder, “How can I use this and how do I set it up.” You gave us the ultimate tutorial. Thank you.
    David Sneen would love you to read ..How to Get a Lifetime’s Worth of Raises in 4 YearsMy Profile

    • Hi David,

      I always have a ton of questions and hate it when I invest a bunch of time in setting something up only to find out it won’t do what I need or it costs too much.

      That is why when I discover a solution that has obviously been created by intelligent people who know what they’re doing who have built a site that is highly usable I write a post like this about it.

      I never recommend anything I have not thoroughly researched or that I have not been in contact with the creators who answered all my questions and are willing to respond if my readers or anyone who acts on my recommendation needs assistance.

      There are tons of time scheduling and calendar solutions, but there will only be a handful even worth looking at and I feel comfortable that THIS ONE will hold its own among the rest.

      Another factor I look for when I evaluate solutions is whether the creators are listening to their users and improving their offering. TimePicks meets that requirement, too. I asked Rahil about adding new features such as text messaging appointment reminders and the ability to take deposits.

      His answer was YES he IS looking to add those capabilities – but not until he can identify the very best, most economical ways to do that. THAT is wisdom – and dealing with people who have wisdom makes all our lives a lot better.
      growmap would love you to read ..MUST HAVE Social CRM Nimble Brings All Your Contacts and Major Social Media Activities TogetherMy Profile

  12. What a handy little tool.
    This would make everyones lives so much easier, especially when dealing with international time differences and staff availablities.
    I like it :)
    Rene would love you to read ..Hello world!My Profile

    • Hi Rene,

      Yes, this is an excellent tool for complicated schedules. It even looks like you could block out any number of times during a given shift. If there is a limit on that I didn’t hit it – and I tend to test sites far more thoroughly than most others ever would.

      I see you’re new to WordPress. I know many established bloggers who are always willing to lend other bloggers their expertise. If you have questions or there is anything you need you could meet me in Skype or Yahoo! Messenger or some other messenger and I’d be happy to help you get going with WordPress and Twitter.

      You may want to check out my Learning WordPress basics and Twitter Best Practices posts.

      The easy way to connect with bloggers is on Twitter. You can use Twitter lists to easily get to their blogs. Start with my PeerIndex list of the friendliest, mostly DoFollow CommentLuv bloggers.
      growmap would love you to read ..Blogging Collaborations and Best PracticesMy Profile

  13. It’s a pretty cool tool but I’d be more interested in seeing something that’s tailored to a specific industry. My friend is a lawyer and he constantly tells me that if someone could provide an online scheduler that incorporates the features he needs as a legal practitioner he’d buy it/subscribe to it. Any thoughts on this?
    James would love you to read ..Cutting Financial Fat Out Of Your LifeMy Profile

    • Hi James,

      I agree that having industry specific solutions is the best way to go. I’ve asked Rahil to come by and respond to your comment. Your friend or someone else with legal expertise would need to provide input on what features he needs. Depending on what those are, it might not be that challenging for a given solution to create unique versions for specific niches.
      growmap would love you to read ..Small Business Brand Advocates Drive Free WOMM Word of Mouth ~ Benefits of B2I2C MarketingMy Profile

    • Hi James,
      Thanks for your suggestion, I’m the founder of timepicks.com . We’re open to feedback to better tailor the software for most industries so anyone who signs up to try it out can let us know which features they would like to see. If enough people want the same feature we’ll most likely add it to the software.

      The reason why it’s not focused on a specific industry is because it’s meant to only handle the scheduling aspect of a business. Most companies from what we’ve seen so far have a narrow degree of variation in terms of their scheduling needs when it comes to online booking.

      For this reason we saw that having a software that would be easily configurable by the business was the best way to go and would enable flexibility to satisfy most industries and still be affordable.

      Industry specific software is best when it handles several aspects of the business which would include scheduling,invoicing ,payroll, time tracking,contract management etc… however a full suite tailored to an industry would make the software complicated to use and the quality is spread out thin across the various modules.

      To maintain the quality of a large software suite in most cases ends up costing a lot more. Timepicks is meant to be an out of the box ready to go scheduler that functions like a virtual receptionist for a very low cost to the business or independent professional.

      • Hi James,

        I agree that having industry specific solutions is the best way to go. I’ve asked Rahil to come by and respond to your comment. Your friend or someone else with legal expertise would need to provide input on what features he needs. Depending on what those are, it might not be that challenging for a given solution to create unique versions for specific niches.

        I can’t think of anything myself that would be unique about scheduling an appointment with an attorney – except for the way their services are described or any booking policies they have. TimePicks makes it easy to customize that text when you enter your services. You can put in any descriptions you wish there and I did not hit a length limit on that field which is VERY good to know.

        You can see what the long service offering I wrote looks like on my TimePicks Service Offerings Page.

        Maybe what your friend means is that he wants some canned text that describes booking appointments with a lawyer to be provided the way TimePicks provides default cancellation policy text.

        I will discuss with Rahil the possibility that he could provide a way to select default text by industry that a lawyer – or any type of business TimePicks chooses to create template text for – can use as is or modify to be exactly what they wish.

        This is an EXCELLENT suggestion, James. Thank you so much for your feedback. Your taking the time to comment will result in at least two things:

        1. Me adding a screen capture of what your customer sees when they go to book an appointment. Many will want to see that and I did not think to include it originally.
        2. TimePicks potentially creating industry specific boilerplate services descriptions to make it even easier for any small business to offer instant scheduling to their clientele.

          Thank you so much.

        Thank you so much.
        growmap would love you to read ..MUST HAVE Social CRM Nimble Brings All Your Contacts and Major Social Media Activities TogetherMy Profile

  14. “Online appointment scheduling is a time-saving convenience for small businesses and their clients alike – because it allows people to set their own appointments any time day or night 365 days of the year.”

    I like this kind of appointment, indeed time saving! Many businessmen would benefit to this online appointment scheduling. Thanks!
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  15. Yes this is nice option to use for save our much time and no doubt in that we can increase our productivity as well with the help of this options.
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    • When I was researching similar solutions, I saw reviews and comments in forums indicating that businesses had finally started using an appointment scheduler because their clients were using one somewhere else and REALLY liked being able to do it themselves.

      As people get more and more experienced using the Internet and more apps are developed for portable wireless devices, we will see a huge increase in the number of service businesses using solutions like this one.
      growmap would love you to read ..Why Having a Brand Evangelist Increases Conversions, Customer Satisfaction and ProfitsMy Profile

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