For Bloggers Who Hate Comment Spam

December 2, 2011 · 68 comments

Do you hate spammers? Many bloggers at least believe they do.  Hate only hurts the person who feels that emotion and does nothing to the object of your hatred.

Holding a Grudge is letting someone live rent-free in your head

Image Credit: RedWritingHood.ca ~ Click image to read My Hate Button is Broken

What I realize that many don’t is that there are different kinds of spammers. While there are some who know they are stealing our time and energy, probably the greater number of people bloggers refer to as spammers do NOT know they are doing this all wrong.

ANYONE that comments regularly IS going to
end up being flagged by Akismet as a spammer.

If we just delete them they won’t ever know WHY or how to get better. It makes more sense to EDUCATE new commenters than to slam the door in their face. If I deleted YOUR comments are YOU going to come back?

When shopping we expect the door to be open to the store, right? If a business keeps their door locked and grills you on WHY you want in or asks for your ID or references would you still want to buy from them – or even get inside?

I would not. Deleting comments willy-nilly is telling your new readers you don’t trust them and you don’t want to even give them a chance to interact with you! Most bloggers are so focused on being anti-spam that they’ve forgotten how to be human!

Put yourself in the commenter’s shoes.
(And you ARE in that place if you EVER comment in other blogs.)
How would you feel if I mistook you for a spammer and deleted
your comment that you spent your valuable time writing?

UNINTENTIONAL SPAMMERS:

  • Some are new bloggers trying to find their way who don’t know how to write high value comments – yet.
  • Many have fallen for spammy syndication and link building plugins and strategies being taught by the get-rich-quick crowd.
  • Small business owners struggling in a declining economy and being hurt badly by Google updates and desperate to save their businesses and keep food on the table are being sold ineffective SEO linkbuilding through comment spam solutions. They usually are NOT aware of what these supposed “experts” are doing.

All these people are NOT your enemy.

They are humans just like you or me trying to figure out how to survive in a faltering economy in perpetual decline.

Just today someone Skyped to me complaining about comments appearing in this blog. I delete far more comments than I approve, but I do approve many comments others bloggers would delete because I know what they don’t know:

Many of these comments are left by people I already have relationships
on social media so I KNOW they are not drive-by link builders!

Some of them are bloggers just like us who have blogs they are trying to use to generate an income, who work for SEO companies, or who accept client work.

Many of our favorite bloggers write great comments that we don’t think are spam even though there are doing the things many bloggers THINK are behind spam!

Bloggers are so tired of spam
that they are spam-trigger-happy.

What IS Blog Comment Spam?

To compound the problem, while most bloggers BELIEVE they know what spam is their definitions are all over the place. Here are some actual answers I have personally received from spammers regarding what spam is from most obvious to most surprising:

REAL COMMENT SPAM:

  1. Spambot generated comments  ~ These are blocked by our GrowMap anti-spambot Akismet Alternative plugin which reduced by 96% the number of comments I had to moderate on this blog.
  2. Obvious spam because the comment has nothing in it specific to the post and is either an advertisement or a bunch of links.
  3. Trackback spam that looks like a comment but is auto-generated (Blocked by Simple Trackback Validation Plugin.)
  4. Phony Trackback spam that looks like a real trackback and is auto-generated, but either has no real link to you, or a link hidden in source code but not visible on the other blog OR has nofollow links in a mouseover section.
  5. Copied comment spam.
  6. Duplicate comments copied and pasted into posts manually.
  7. Manually written comments that have nothing to do with the post where they’re left.

COMMENT LINKS MANY BLOGGERS PROHIBIT, EDIT, or DELETE:

This section discusses links often prohibited, edited or deleted by bloggers and my position on what I allow or do not allow.

  1. Comments linking to sites in bad neighborhoods. For example, I do not permit links to ga mbli.ng sites including bi–ngo and cards or ad-u–lt content or to ph .ar a cueti  cals. (The reason these words are in this post in that manner is to reduce the likelihood that my having mentioned any of those topics will trigger alerts and flood my blog with “related” spam. I avoid using those words in posts, in in comment replies and on social networks especially Twitter where using any of those words will generate auto-tweets and get you followed by spammers.)
  2. Linking to sales letters. Some prohibit links to ALL sales letters; others allow links to products and services they feel are ethical.
  3. Comments linking to anything promoting unethical get rich quick methods, or selling Twitter followers or Facebook friends. Because these can be difficult to evaluate many bloggers prohibit all sales letters.
  4. Links to a legitimate business ~ Even if they’re not in your niche they could be very interested and regular readers of your blog in any other niche. Everyone has multiple interests and most businesses ARE interested in social media, online marketing, and business blogging.
  5. Comments linking to blogs in other niches – While I encourage bloggers to primarily comment within their own niche, I do NOT consider comments linking to blogs in other niches spam.

COMMENTS THAT ARE NOT REALLY SPAM:

  1. Weak comments written by real readers who are sincerely trying to participate in your blog. These are virtually impossible to tell from weak comments left by spammers.
  2. Comments that are difficult to understand because the reader’s native language is not English because writing in a secondary language is very difficult and machine translations are often of very poor quality. Do you really want to discriminate against anyone who doesn’t speak English as their first language by deleting all their attempts to communicate with you?
  3. Comments left by someone who took the time to read your post and write a relevant comment.

There is NO WAY to know whether a commenter found
your blog because they were working on linkbuilding
or left a comment with a link because they are a
new or regular reader of your blog and
were interested in what you wrote.

There is NO WAY to know which came first:
the interest or the comment with link.

Every time you delete a comment you are slamming the door on an attempt to communicate. While we DO want to discourage spammers it makes more sense to teach others how we want them to comment than to delete them. What can they learn from THAT?

Many bloggers are making snap judgements about comments being spam that are NOT spam. I know this because I know most of my readers on Twitter BEFORE they ever comment – and most of their first comments are JUST LIKE the comments spammers leave!!

Many bloggers delete ALL comments that link to businesses.
WHY are you doing that?

Real people just like us own those businesses.

They are the solution we need to more jobs,
a better economy and a higher standard of living!

What many bloggers are doing is slamming the door in the faces of a huge percentage of their real readers. If you use Akismet and don’t moderate everything it puts into spam THEY are slamming that door for you.

If you use Akismet, use GASP to block 96% of the spam Akisment misses that is spambot generated so you can FIND the real comments in your spam folder.

Many of our regular readers are consistently flagged as spammers
by Akismet because SOME bloggers flag almost ALL
the comments they ever receive from ANYONE as spam.

THESE ARE NOT SPAM!

Here is what bloggers have personally told me they flag as spam:

  1. “Comments that link to ANY business.”
  2. “Any comment from someone I don’t already know”.
  3. “Any comment I don’t like.”

THAT is why Akismet can never work well. Read in their own words how Akismet works. They mention that hiring people to comment is ” exploiting low-paid workers” but that is NOT true.

We all need to get clear on who is exploiting whom.

Hiring people in other countries because the difference in the value of their money and yours or the difference in the cost of living allows people to live well on less money does NOT equal exploitation.

All people anywhere deserve to be paid
a living wage to do ethical work.

The solution to the declining standard of living is to support small businesses because money we spend with them stays in circulation.

SPENDING MONEY WITH SMALL BUSINESSES:

  • Is almost immediately reinvested in the economy locally and in the economies of their suppliers.
  • Pays their employees wages they can actually live on.
  • Is spent to buy products they sell us – and if they are wise they buy from other small businesses.
  • Pays taxes that support services communities need.

WHY I DO NOT BUY FROM CORPORATIONS or BIG BRANDS

None of what I wrote about small businesses is true for multi-national corporations – the big brands most people support. This holiday season and throughout the year I implore you to really understand how changing where you spend your money can save YOUR standard of living.

Big Brands pay far less in taxes. Some pay none – all pay less than almost anyone reading this or any small business. They squeeze their employees and suppliers dry and keep squeezing. They intentionally endanger their employees lives to maximize their incomes.

The profit from the money you spend with them is taken out of circulation, paid out in obscene bonuses to the already wealthy, and hoarded in overseas tax shelters. THAT is the reality.

The “illusion” we’re sold to justify all manner of green and
corruption is that we should all be striving to get rich, too.

Those who buy into that illusion defend horrendous behaviors like the Enron VIDEO employees bragging about how they stole money from little old ladies by intentionally causing unnecessary blackouts to increase their stock earnings.

The defenders of our current economic system claim this was an anomoly. I disagree – that is business as usual for most publicly traded companies. As Dr. Jeff Schweitzer , a recognized ethics expert writes:

Wall Street is a casino rigged against investors
sold false hope by unscrupulous companies
sanctioned by government to deceive and bilk customers.

It is time for those who still believe in the illusion of “The American Dream” to finally wake up to the fact that is IS only an illusion. I compile my proof for that claim in my post about Why Small Business Can Not Afford to Ignore the Occupy Movement.

It us up to US to stop supporting unethical activities.

We can start by not promoting Amazon who chose to have ambulances stand by to cart away their employees who get heat stroke – a totally unethical “solution” when they should have FIXED THE CAUSE! (Here is the alternative to Amazon I am supporting – and there are many others.)

The solution to finding what you need online is blogging communities – collaborations of bloggers who recognize and work with the other quality people in their niche and location.

We need to teach each other to create geo-targeted blog collaborations
and/or group blogs that work together and welcome local and
related small businesses into their blogging communities.

I provide free mentoring to bloggers and small businesses and share best practices and tips for those who prefer the do-it-yourself method. (I encourage even them to contact me for greatest benefit.

BLOGGING RESOURCES:

HOW TO SUPPORT SMALL BUSINESSES:

Use these to help your favorite local and online small businesses to STAY in business and to share with your customers so they can help YOUR business stay alive.



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{ 66 comments… read them below or add one }

Alex who writes about Best Screen recorder
Twitter:
September 8, 2012 at 7:44 am

Hi Gail,

I have been fighting with my spam comments. There are more then spam comments rather then real comments. It seems to me that most of the users are putting my websites on bots and sending spam comments. What should i do ?

Thank you

Alex
Alex would love you to read ..How to Make a Monkey Go Happy Screen RecordingMy Profile

Reply

GrowMap
Twitter:
September 8, 2012 at 11:52 pm

Hi Alex,

That is why the GrowMap anti-spambot plugin exists – because bloggers were getting hammered by the bots that Akismet lets past. See that tab at the top of this blog that says G.A.S.P.? That explains the free plugin, where to get it and how to use it.

Reply

earningeze August 10, 2012 at 7:49 am

I am not finding the ways why my comments are being spam but I am trying to do SEO for my sites by commenting blogs.
earningeze would love you to read ..ONLINE EARNING for all: TOP TIPS TO DESIGN YOUR BLOG AND EARN ONLINE by BLOGGINGMy Profile

Reply

Samuel
Twitter:
July 23, 2012 at 5:39 pm

One of the best posts I have seen about commenting Gail :)

Very good work. It is really easy to read, the way you organize the article.

Commenting is one of those things that can be abused. If you are going to comment, make sure to talk about what is in the article, and even quoting sometimes some words from the article.

Add value basically. Always do that.
Samuel would love you to read ..Top WordPress Plugins To Reach The Top!My Profile

Reply

Kate June 20, 2012 at 4:57 am

You wrote a great article. With humor)
You are right that people do not need to keep evil. Everyone wants to earn money and go on different shifts.

Reply

Rob RS
Twitter:
May 3, 2012 at 9:11 pm

i followed a link to this article from the ‘traditional vs collaborative world views’ article – i really believe that we can (and perhaps even will) find a way to enhance the quality of information and opinion.

this may seem from out of left field, but in the novel series ‘Ender’s game’ by Orson Scott-Card, he describes the information network as one that gets manipulated to change real people’s opinions and steer the course of human progress. whilst we aren’t at the stage where this could happen just yet :p the reality that develops from all the potentials is up to each of us, right now.

off my soapbox now… at the moment, the industry where professional bloggers encourage comments to increase their site’s advertising potential need not be upset when professional commenters use their blog to increase their own site’s seo potential. imho, of course :D

Reply

Andrew April 17, 2012 at 6:32 am

i totally agree with you i hate spam, but i really enjoyed your post and thank you for sharing this interesting post with us. I am sure a lot of people are going to be saying how they dislike spam comments.
Andrew would love you to read ..Phone Scam Targets South African UsersMy Profile

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Web Magz
Twitter:
April 5, 2012 at 3:23 am

I approve any comments as long as talks about post and not something like ” hi i just found your site on google and i like this post. thanks”
Web Magz would love you to read ..8 Ways To Find Guest BloggersMy Profile

Reply

Avoid Foreclosure March 29, 2012 at 5:31 am

I think Twitter is good start of publicity.we can to get more relevant followers on the site to get our content spreed better and faster.

Reply

Val Adams
Twitter:
March 16, 2012 at 8:29 am

I agree and I like your post. I really do. You are understand those who blog for a living. It doesn’t mean you put a link in a comment, you’re a spammer. Spammers are those who comment without reading your post and is only there to use your post for their sake. They also need money but they should also think about the writers who want to hear a true comment about their article.

I am also intrigued about the issue of amazon. Do you have a link regarding that? I would really appreciate it.

Best wishes to your blog and more power
Val Adams would love you to read ..How Does an Online Pawn Shop Work?My Profile

Reply

fresh salsa
Twitter:
February 16, 2012 at 2:00 am

i love that quote on the picture..are some really are unaware they are spamming?
fresh salsa would love you to read ..A Simple Quesadilla RecipeMy Profile

Reply

web design buffalo
Twitter:
February 16, 2012 at 1:41 am

it is really a learning process and along the way mistakes are made..for newbies all i can say is that be careful but not be careless..

Reply

Rick Castro who writes about Apartment for rent in Manila
Twitter:
February 12, 2012 at 7:50 pm

A lot of people do spam which is really irritating! Though I have to agree that sometimes, many sincere commenters who only comment like “Nice post” etc. are not literally spammers. Well, I guess everybody should learn how to comment high quality ones!

Reply

Food Cart -Negosyo
Twitter:
January 29, 2012 at 6:21 pm

Commenting always has positive effect to the bloggers if you tend to comment to really share your thoughts about the post! But for spamming I also hate it!
Food Cart -Negosyo would love you to read ..How to Start Your Own Janitorial BusinessMy Profile

Reply

iPhone App Development January 23, 2012 at 1:04 am

Yes guy you are right. We need to educate new commnetors because they don’t know what to write. They just follow previous one and type what blip in the mind. They think to feel blogger owner good. But I what about those whose professional is spamming. They know all the thing very well nevertheless write comment like newbie one. They are increased spam level by getting newbie identity. Thanks guy for the nice stuff.

Reply

Gennady
Twitter:
January 23, 2012 at 12:03 am

The status quo is that there is anti-spam paranoia in internet hurting legit users. It hardly stops professional spammers. I believe it is rather beneficial to them

For me the most sorrow is not when I am banned,blocked or hindered from blog commenting but from registering. participating in technical forum, discussion boards.
So, I’d like to address the same to forum webmasters and developers of antispam plugins in general.

Here is one of my (somewhat fruitless) posts in a dispute with developers of anti-spam protection:
http://www.phpbb.com/community/viewtopic.php?f=46&t=2122697&p=13103784#p13103784

I am having a dispute with
Gennady would love you to read ..New Trends in Spamming: Spam Fused into Antispam Protection with Spamming Visitors Instead of Web SitesMy Profile

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Irina January 18, 2012 at 3:11 pm

We are all to a certain extent a kind of “spammers”, but – here you must distinguish: bad onece with a “good site” comment, and good ones, which do contribute to your site and uses the key words you need in their replies :-)

Reply

James January 18, 2012 at 2:32 pm

This is a very professional way of looking at comment spam. I really appreciate the amount of thinking you put behind deciding spam. Most people are quick to consider something spam, or not understand that it is a human behind it trying desperately to make it. That maybe they don’t understand what they are doing wrong, yet. Looking at it this way will ultimately provide the best experience and success of everyone.
James would love you to read ..Dual Monitor SetupMy Profile

Reply

Venus who writes about Healthcare IT solutions December 28, 2011 at 5:18 am

Its a nice and informative post.But I feel that blogs are awesome platform to build two way connection.The blog owner gets benefits through its website while commentators can have a link to their website..So whats the harm.Not all the commentators who leaves link of their business are spammers..Don’t you think that.?

Reply

Gennady
Twitter:
December 23, 2011 at 12:32 am

I myself was tolerable to comments deleting only dupes, links to explicitly malicious sites, hardcore porn, etc.

Unfortunately, it just attracted even more low quality comments and commenters.

The last drop was when people whom I myself consider spammers (maniacally publishing and republishing nothing except technical texts on SEO and backlinking, which nobody is reading) started to accuse me being spammers by promoting spam (by leaving funny comments in my blog)

For example, I liked a lot a phrase:
“I eat whatever and it always works”
with links to “whatever”:
- shoes
- condoms
- antivisruses
- diets
- etc
Gennady would love you to read ..New Trends in Spamming: Spam Fused into Antispam Protection with Spamming Visitors Instead of Web SitesMy Profile

Reply

Steven Smith
Twitter:
December 21, 2011 at 10:03 pm

I see what you are saying. I personally think that one of the problems is that blog commenting is unfortunately away to get backlinks and too many people are taking advantage of it. In fact Google is looking out for that kind of thing. It should have never been an option to begin with. I don’t have that kind of problem with my blog thankfully.
Steven Smith would love you to read ..SEO Link Monster Review – If You Are Serious About SEOMy Profile

Reply

growmap
Twitter:
December 22, 2011 at 5:55 pm

Hi Steven,

You have fallen for the silly nonsense of the spammy phony trackback generators – and given that no one seems to want to share what it is that SEO Link Monster does the likelihood that it is yet another of those is high.

Is it ok with you to spam other people’s blogs – as long as YOU don’t have that problem? See my posts about Blogging Ethics and the one I’ll put in CommentLuv in this reply.
growmap would love you to read ..For Bloggers Who Hate Comment SpamMy Profile

Reply

Steven Smith
Twitter:
December 22, 2011 at 8:09 pm

Hi Growmap,

I’m sorry you felt I was spamming your site. My intention was never to disrespect your feelings on this matter. I will humbly ask you a question. How do you know the rest of these readers aren’t spammers? Most of them have links back to their sites.

I have taken time to subscribe to your messages plus answer. Is that the true action of a spammer? Again I’m sorry. Keep up the good work and I am going to read the other article you recommended. Have a great night:-)
Steven Smith would love you to read ..Instant Internet Paydays – How Can You Benefit From This?My Profile

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