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Key Aspects of Your Business Website for Writers (and Small Businesses and Others)

November 1, 2011 · 64 comments

Fiction Writing

Image Credit: The Writer's Workshop

This is a guest post from Sharon Hurley Hall who last time she guest posted shared tips on how to be a writer.

The last time I posted here, I said that getting paid to write was not just about the writing. I outlined some of the aspects of building a writing business – or any freelance business – that you ought to consider. Today, I’d like to look in more detail at the hub of your business – your website.  Since I’m a writer, I’ll use examples from my writing business, but really these suggestions could work for anyone.

Your Own Domain – Just Do It!

If you’re still wondering whether you should buy your own domain, stop wondering and just do it. If you’re going to set out your stall on the web, you should own – or at least rent – the land it is on.

Then start thinking about what you are going to put on it. You don’t get more than a few seconds to make a good impression, so you need to make sure that when potential clients visit your site, they know what you are all about. My site has had many incarnations over the years, but in the current design I’ve come back to a traditional corporate but fun home page, with the blog as part of the secondary pages. That’s because this design allows me to showcase my skills on one page. Even if visitors never go anywhere else, they will know what I do and how to contact me.

Doing Some Keyword Research

One of the things you need to do to decide how to describe your services is keyword research. Really, I’ve been talking about this for years, but it is so important.

  • What words will people use when they are looking for your services? Those are your top keyword phrases. You need to build those into your content now by using the suggestions in How to Use Your Keyword Phrases in Your Content.
  • What terms do you want to rank for? Build those in too and then use Gail’s blog linking strategy to ensure that you get search engine placement for those terms.

And don’t be afraid of some competitive analysis – if there’s a site you admire that’s getting lots of traffic, check out what they are doing and see what lessons you can take away from it.

What Can They See?

Visuals are also important. People retain more of what they see than what they hear or read, so have some pictures on your site. Include an avatar – you’re more trustworthy if people can identify you and screenshots of your work. This can be challenging for ghostwriters. I’ve got around this by doing similar work for sites where I can get the credit and showcasing those in my portfolio.

You also need to include lots of proof that you can do what you say you can do. Your portfolio is part of this, but it never hurts to have testimonials. Here’s a sure fire formula for getting a good testimonial from your clients.

To Price or Not to Price?

Many people wonder about including prices on your website. I think it depends on your business. My take is that each piece of writing is unique to the client, so I can’t quote till I know exactly what’s required. Of course, I have guide prices in my head (and on my PC) but I don’t want to make myself a hostage to fortune if a particular job is more complex or simpler than my average prices are worked out for.

So, to recap, you need a great home page, testimonials and a list of services, but there’s more. Clients want to research you so have a wonderful about page, your resume (if it’s relevant) and anything else that proves that you are the person they need. Since I blog professionally, I set up a separate page for blogging credits, which I update monthly, and I also set up a page for my ebooks. There’s no hard sell there, but clients can see that I know how to write, edit and publish a Kindle ebook.

What About The Blog?

You may be wondering why it’s taken me so long to get around to the blog. After all, I’m a confirmed blogger and believe in the power of blogging for profile raising. It’s certainly worked for me in other arenas.

But it may surprise you to know that I’ve found that the blog isn’t the most important part of my current client website. I update it a couple of times a month with testimonials and new published material – and that’s good for search engine visibility.

Because I don’t otherwise address clients on my blog (though I plan to one day), the all in one home page is a greater selling tool. I’m not ruling out putting more client centered material on the blog one day. In fact, I already have a couple of posts. Right now, though, it’s not a focus.

So how does it work? When I changed from the old design to the new one, I immediately noticed an increase in client communication. Many clients have told me that they have seen my site and liked what they saw. Before, I don’t think my business site was doing the job, and now it is.

So that’s what’s worked for me in creating a business website. What tips can you share on using a website to promote your business?


 

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{ 62 comments… read them below or add one }

iPhone App Development March 16, 2012 at 11:47 pm

These are really useful aspects. Though i have read many tutorials on keyword research and pricing but they all leave a bit of confusion in my mind. But when i read this came to know the reality. These are those things that many leave in haste. Thanks for sharing.

Reply

Irina January 19, 2012 at 5:46 am

I have chosen not to indicate prices on the web site, but to send personalized letters instead – anyway the requests are always unique, so prices // services always need to be adapted :-)

Reply

Internetagentur nordmarketing Group
Twitter:
November 13, 2011 at 5:08 am

Twitter: @nordmarketingag

Hi Sharon, guter Artikel, sauber gemacht. Viele liebe Grüße von Sylvia. Dein Blog gefällt mir sehr gut.

Reply

Vernessa Taylor
Twitter:
November 12, 2011 at 4:45 pm

Twitter: @CoachNotesBlog

Hi Sharon,

How to price and whether or not to show prices is one of the biggest problems many freelancers have when it comes to having an online presence. I agree with your take on it: it depends on the business niche. Like you, I’m in a service business so the scope of work dictates the price.

Appreciate you sharing some excellent writing tips that can be applied to any business.
Vernessa Taylor would love you to read ..Customer Referral Systems: Automation is Your Secret KeyMy Profile

Reply

Sharon Hurley Hall
Twitter:
November 13, 2011 at 7:02 am

Twitter: @shurleyhall

Thanks for sharing your perspective, Vernessa. The trouble with quoting prices up front is that you might then be affected by ‘scope creep’ – where the client keeps adding on. Being able to be specific about what your quote includes helps avoid that.
Sharon Hurley Hall would love you to read ..What’s Your Perfect Writing Environment?My Profile

Reply

Greg who writes about Finally Fast
Twitter:
November 10, 2011 at 4:55 am

Twitter: @finallyfast

>>If you’re still wondering whether you should buy your own domain

LOL…its funny to me how many people still think its a big deal in some way to get your own doman.. I personally own a dozen at least! And the more you register, the cheaper it is to register them. Its *really* quite affordable these days. If I had a dime for every time I’ve had this conversation with someone about how cheap and easy grabbing your own personal domain is….
Greg would love you to read ..Tips for Win/Win NegotiationsMy Profile

Reply

growmap
Twitter:
November 10, 2011 at 1:33 pm

Twitter: @GrowMap

Hi Greg,

You’re absolutely correct that it is cheap and easy go register a domain – but there are many people who have never done it and don’t know how. I encourage them to ask those they trust to assist them because it is the most important thing they can do if they want to have an online presence to make sure they don’t lose all their hard work.
growmap would love you to read ..Small Business Internet Marketing: Where to StartMy Profile

Reply

Sharon Hurley Hall
Twitter:
November 10, 2011 at 3:19 pm

Twitter: @shurleyhall

I know, Greg – I own about the same. There’s no reason not to – at least your personal domain and one for your business (if they are different).
Sharon Hurley Hall would love you to read ..My Top Writing Tools – October 2011My Profile

Reply

Austria travel tips
Twitter:
November 10, 2011 at 4:20 am

Twitter: @WandererGuides

To have your own domain is essential, it makes you look more professional and gives you more liberty, the blog is also very important, from one part because it means constant fresh content on your site that makes it rank better. Completely agree. :)

Reply

growmap
Twitter:
November 10, 2011 at 1:32 pm

Twitter: @GrowMap

Hi,

THE most important reason to own your own domain is so you don’t lose all the incoming links and visibility you get if wherever you are putting content deletes it – either accidentally, or due to a technical problem – or just because they feel like it.

Owning a domain is ESSENTIAL – NOT OPTIONAL!
growmap would love you to read ..Why We Need Group Geo-Targeted Niche BlogsMy Profile

Reply

Sharon Hurley Hall
Twitter:
November 10, 2011 at 3:17 pm

Twitter: @shurleyhall

Yes, totally agree. Owning your own domain is about controlling your content – and it’s important to back up regularly so you can move it to another host if you need to.
Sharon Hurley Hall would love you to read ..Get Paid to Write Online – Now On Google+My Profile

Reply

Jake who writes about crude oil futures November 10, 2011 at 3:25 am

Of all the factors above, the “What Can They See?” will decide everything. The viewers will be attracted the most by the design of a blog. No matter how well you write, a bad designed blog will possibly make them click back immediately.

Reply

Frank who writes about futures market November 10, 2011 at 3:15 am

“You don’t get more than a few seconds to make a good impression”. I think this is the most difficult part when start writing. I usually spend much more time than expected when come to a new idea. And the problem is I don;t know how and where to start.
Frank would love you to read ..Futures Press Launches an Education Enrichment Initiative… June 21st, 2011My Profile

Reply

tom buck who writes about payday loan payday loan
Twitter:
November 8, 2011 at 4:00 pm

Twitter: @tophatmoney

too right, keywords are really important, and once you have found the right ones for your product / service with tools like Market samurai, Niche Finder, Keyword Strategy etc you need to make sure that pages are optimised for the correct words and phrases, which means making sure your keyword is in the page url, page title, meta description and keyword tags, h1, h2.. .tags, first word of each paragraph and when you do keyword density analysis they are the most common words on the page.
tom buck would love you to read ..Payday Loan or Pay Day LoanMy Profile

Reply

carlive November 7, 2011 at 9:33 pm

Having your own domain is the way to go. Good design and content will certainly help in promoting your business. The cost of web design is costly but worth it.

Reply

lewis kite who writes about web design, web hosting
Twitter:
November 8, 2011 at 4:08 pm

Twitter: @linkmetric

you’re absolutely right carlive, with so many websites competing for business it’s important that you give the right impression to your prospective clients. Having your site at http://www.yourcompany.yola.com, or http://www.yourcompany.weebly.com just doesn’t give the air of professionalism you need. Same with the design, a template site that anyone could put together in the bedroom in 15 minutes is not likely to instill users with the sort of confidence you need.
lewis kite would love you to read ..Payday Loans: One fits all solution?My Profile

Reply

Sybil who writes about Catalog Printing Tips November 7, 2011 at 5:17 pm

Yeah, you really have a great point, especially when you talk about keyword research. It’s important to search for what words people actually use for to search about the content they need. In your part, you have to write a content based from what people are actually looking for. This way, you get to rank and expose your business website more.
Sybil would love you to read ..Sybil Wieners followed the topic Catalog Printing.My Profile

Reply

Jake Poore
Twitter:
November 7, 2011 at 9:41 am

Twitter: @heathwaive

The visual element of branding is the most important. I ‘m soon going to be paying somebody to design my website for me and its going to take me a while to find somebody with the right touch.
Jake Poore would love you to read ..Would you use this “Free Instrumental”??My Profile

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Sharon Hurley Hall
Twitter:
November 10, 2011 at 3:16 pm

Twitter: @shurleyhall

One of the best investments I ever made, Paul, was to get a header designed for my site. I think it’s also good to freshen the look every couple of years, while still remaining recognizable (for branding).
Sharon Hurley Hall would love you to read ..What’s Your Perfect Writing Environment?My Profile

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Paul Thomas
Twitter:
November 7, 2011 at 8:38 am

Twitter: @gpcvservices

I think you have a point about frequency. From our own experience, I can say that blogging on average 5 times per week for the last 6 or so weeks is not only difficult to sustain as we have a niche business but you also question does anyone care? In our instance we have to keep thumping away at it as the positives outweigh the negatives. I’m also becoming more and more convinced that the search engines like you more (I know that’s an obvious statement), if you blog on a regular basis. It also gives you more opportunity to syndicate content if you have…more content. Ultimately it is all dark majik and alchemy!!
Paul Thomas would love you to read ..The IT CV – the knot weed of the CV worldMy Profile

Reply

Sharon Hurley Hall
Twitter:
November 7, 2011 at 9:15 am

Twitter: @shurleyhall

Yes, blogging regularly is good, Paul T, but speaking for myself, there are some days when I have nothing to say and my time is better spent visiting other blogs and commenting there.
Sharon Hurley Hall would love you to read ..How Often Do You Tell Your Freelance Writing Clients They’re Wrong?My Profile

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Paul Thomas
Twitter:
November 9, 2011 at 5:11 am

Twitter: @gpcvservices

I think my thoughts stem from the need to blog as much as possible to create a body of work that can be referenced by the search engines but absolutely agree that if you have nothing to say the best thing to write is nothing.
Paul Thomas would love you to read ..The IT CV – the knot weed of the CV worldMy Profile

Reply

Paul November 5, 2011 at 10:18 pm

Hi Sharon, do you reckon there is a greater need for regular blog posting or occasional (quality) blog posting? You say yourself you don’t update yours too frequently – some businesses make the mistake of publishing content for the sake of publishing something, which I don’t see as worthwhile.
Paul would love you to read ..Google Secure Search and (not provided)My Profile

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Sharon Hurley Hall
Twitter:
November 6, 2011 at 12:19 pm

Twitter: @shurleyhall

Personally, I don’t believe in posting for the sake of it, Paul, but you have to have a certain minimum amount to maintain visibility. That’s in individual choice. As you say, it’s important to have something to say.
Sharon Hurley Hall would love you to read ..How Often Do You Tell Your Freelance Writing Clients They’re Wrong?My Profile

Reply

Shiva
Twitter:
November 5, 2011 at 1:18 pm

Twitter: @netchunks

Hi Sharon,
I know you have written this post more about business websites and so but recently I have been thinking of adding a Services page to my blog. I have picked up a lot of tips from this post of yours which will help me make a better service page. But I am still stuck at one point, the pricing info, I am still quite in deliberation as to If I should add some pricing info or if I should not.

Regards,
Shiva

Reply

Sharon Hurley Hall
Twitter:
November 5, 2011 at 2:16 pm

Twitter: @shurleyhall

Well, I run a service business, Shiva, so that would explain it. ;) What are your competitors doing about pricing? Perhaps there’s a standard approach in your niche which could guide you in the right direction.
Sharon Hurley Hall would love you to read ..How Often Do You Tell Your Freelance Writing Clients They’re Wrong?My Profile

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Pete Goumas November 5, 2011 at 9:39 am

Nice tutorial.You have given great tips and thanks for sharing site links.
Pete Goumas would love you to read ..Wacky Planet Coupons – ReviewMy Profile

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Chadwick Picket November 4, 2011 at 3:07 am

Hi

I have made a mini site PC Speed Doctor keeping in mind the points you have mentioned.

Hope it works well

Thanks
Chad
Chadwick Picket would love you to read ..Is it safe to use software Speed gear (to increase speed of pc)?My Profile

Reply

Femina Athur who writes about Flight Sim
Twitter:
November 4, 2011 at 3:02 am

Twitter: @feminaathur

Hello,

So true, blogging is very important to get organic traffic. Google these days only like organic traffic because that is genuine and a thought process id gone behind it.

Earlier I never used to buy domain only work with the free stuff. Then a friend of mine suggested me to buy one and it has really helped. My sales have become much more.

Thanks for sharing
Femina Athur

God Bless

Reply

GadgetsNews
Twitter:
November 3, 2011 at 9:06 am

Twitter: @RebeccaCurz

Your tips made to go the success, thanks for sharing….

Reply

Nik
Twitter:
November 3, 2011 at 5:57 am

Twitter: @career_journey

Hi Sharon,

The pricing issue is one I have not yet concluded myself. Very few competitors have published their prices so I don’t publish mine. Not sure if that’s a good idea or not. What I do is very valuable to my clients because it enables them to progress their career or find one.

Nik
Nik would love you to read ..Do I really need a career coach?My Profile

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Sharon Hurley Hall
Twitter:
November 3, 2011 at 6:32 am

Twitter: @shurleyhall

I think there are some potential clients who might be turned off by the lack of pricing info, Nik, but equally there are just as many who will make contact and benefit from a tailored service.
Sharon Hurley Hall would love you to read ..Reading on Writing – October 2011My Profile

Reply

Nik
Twitter:
November 3, 2011 at 12:35 pm

Twitter: @career_journey

Hi Sharon,

Just after I wrote that post someone enquired about pricing, most people book a free consultation and we take it from there. Do you have any experience on stating pricing like “Starting From: $…” Whats your view on that and will you not run the risk that everyone wants that bottom price?
Nik
Nik would love you to read ..How To Become a Management ConsultantMy Profile

Reply

Sharon Hurley Hall
Twitter:
November 3, 2011 at 12:42 pm

Twitter: @shurleyhall

Nik, I usually give a range if someone needs pricing info fast. I base this on my estimate of the time I spent on a similar project. I also add a rider that says that if the project proves to be more complex, the rate can go up.
Sharon Hurley Hall would love you to read ..How Often Do You Tell Your Freelance Writing Clients They’re Wrong?My Profile

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